Frankly eCommerce

Policies

Privacy Policy

Protecting your privacy is important to Frankly eCommerce. Please take a moment to read the following policy to learn how we handle your personal information.

Why we collect personal information

Frankly eCommerce collects and uses your personal information to serve you during purchases. We use your contact information and preferences to keep you up to date on product announcements, offers, company news, and other information we think you’d like to learn about.

How we collect personal information

We might ask for your contact information when you correspond with us, call us to make a purchase, or register on our web site. When you ask to be included in an email mailing list, such as subscribing to a newsletter, we also collect your personal information.

When we disclose personal information

Your personal information may be shared within the Frankly eCommerce organization, including with our customer service representatives. These customer service representatives will protect your personal information in accordance with this Frankly eCommerce Customer Privacy Policy.

Frankly eCommerce will not share your contact information nor personal preferences with organizations outside of our company for any reason.

At times we may be required by law or legal process to disclose your personal information.

How we protect your personal information
Frankly eCommerce safeguards the security of the data you send us with physical, electronic, and internal management procedures.

Access to your personal information

You have access to the contact information we have about you. If you would like to review personal information that Frankly eCommerce may have about you, email us at:
email us

Collecting other information

When you browse the Frankly eCommerce website, you are able to do so anonymously. Frankly eCommerce’s website uses cookies. Specifically, the website will set a temporary “session cookie” that lasts the length of your visit to the site, and allows us to collect information on what you view on the site. However, this information is not in any way identified with you personally. We study usage patterns so we can improve our site’s convenience and ease of use.

Emails we send you may contain hypertext links back to our web site. We track click-throughs to these links to help us determine your interest in particular topics and measure the effectiveness of our customer communications.

Our company-wide commitment to privacy

To make sure your personal information remains confidential, we communicate these privacy guidelines to every Frankly eCommerce employee.

Frankly eCommerce does not knowingly solicit personal information from children or send them requests for personal information.

If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner.

The Frankly eCommerce Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.

If you have any questions or concerns about this privacy policy or any business practices of Frankly eCommerce, please contact us at 1-877-816-8161 or e-mail us at:
email us

Email Policy

This page is intended to address those who feel that they have received unsolicited email from Frank Learning.

If you received a newsletter from Frank Learning and do not wish to receive any more, you may use the ‘unsubscribe’ link at the bottom of  the newsletter. Alternately, you may modify your profile on this website to unsubscribe from the newsletter mailing list. The following  link will take you to the account profile area so that you can unsubscribe.

Frank Learning does not send email to people with whom it has had no prior contact. The following conditions can result in the Frank Learning website sending you email:

  • You subscribed to the Frank Learning newsletter mailing list
  • You submitted a question to Frank Learning.
  • You downloaded an E-book from Frank Learning.
  • Someone that you know visited the Frank Learning website and used the ‘email this page to a friend’ function.

If you received email from Frank Learning and you feel that none of the above conditions have been met, please send an email to the  address below to register a complaint:

email us

This email address is registered with abuse.net. We take reports of spam abuse seriously and we will work with you to find a solution to a problem. In rare cases, spammers find new ways to exploit vulnerabilities within websites to force them to send spam. If you suspect that this has happened we would appreciate it if you would notify us using the email address above. We are constantly working to improve the security of the Frank Learning website in order to prevent our customers from getting spammed and to reduce the amount of spam on the internet at large.